We're Here to Help

Have a question about a workflow, need help understanding what’s included, or want to know whether a particular automation is right for your needs? Our support team is here to help.

Because our products are digital n8n workflow files, we can assist you with questions about the product, included features, setup requirements, and general usage.

Before You Contact Us

For the fastest response, please include:

• Your order number, if your question concerns a purchase

• The name of the workflow you purchased

• A clear description of your question or issue

• Screenshots or relevant error messages when applicable

Providing these details helps us understand your situation and respond more efficiently.

Product & Setup Questions

Not sure what a workflow does or what you need before purchasing?

Feel free to contact us before placing your order. We can help clarify the workflow's functionality, required third-party services, API requirements, and general setup expectations.

Please note that our workflows are provided as digital JSON files for n8n. Customers are responsible for configuring their own n8n environment and connecting their own third-party accounts and API credentials.

Technical Assistance

If you encounter an issue while importing or configuring a workflow, contact us with as much information as possible.

Our support can help you understand the workflow and troubleshoot issues related to the files we provide. However, third-party platforms and services such as n8n, OpenAI, ElevenLabs, FAL.ai, Telegram, or other external providers are independently operated and may have their own requirements, limitations, pricing, or technical issues.

Refunds

Every eligible purchase is covered by our 30-Day Money-Back Guarantee.

If you're not satisfied with your purchase, you can request a refund within 30 days of your purchase with no questions asked.

For refund requests, please contact us using the information below and include your order details so we can locate your purchase.

Get in Touch

Email: Alexandra-miriam-58@protonmail.com

Support Email: Contactus@CreoML.shop

Trade name: CreoML.shop

Physical address: Route de Palombaggia, 20137 , France

We aim to respond to customer inquiries as quickly as possible, typically within 1–2 business days.

We appreciate your interest in our products and look forward to helping you get the most out of your workflow.