30-Day Money-Back Guarantee

We want you to feel confident when purchasing from our store. That's why every eligible purchase is covered by our 30-Day Money-Back Guarantee.

If you are not satisfied with your purchase for any reason, you may request a refund within 30 days from the date of purchase, with no questions asked.

You do not need to provide a detailed explanation or justify your decision. Simply contact us within the applicable 30-day period with your order information, and we will process your request.

Digital Products

Our products are digital products delivered electronically, primarily consisting of n8n workflow files in JSON format.

Because no physical goods are shipped, there is no physical item that needs to be returned. Once your purchase has been refunded, you should no longer use, distribute, resell, or otherwise make the refunded digital product available to others.

Refund eligibility is not dependent on returning a physical product or its packaging.

European Union Consumer Rights

If you are a consumer located in the European Union, you may have a statutory right to withdraw from a distance contract within 14 days without providing a reason, subject to the applicable exceptions under EU consumer protection law.

For digital content that is not supplied on a physical medium, the right of withdrawal may cease once the supply of the digital content begins if you have expressly agreed to the immediate supply and acknowledged that you may lose your withdrawal right as a result.

Nothing in this policy is intended to limit or exclude any mandatory consumer rights that apply to you under the laws of your country.

In addition to any applicable statutory rights, we voluntarily provide our 30-Day Money-Back Guarantee, allowing eligible customers to request a refund within 30 days of purchase without having to provide a reason.

How to Request a Refund

To request a refund, contact our support team with:

• Your order number

• The email address used for the purchase

• The name of the digital product purchased

You may simply state that you would like to request a refund. No explanation is required under our 30-Day Money-Back Guarantee.

Refund Processing

Once your refund request has been received and confirmed as eligible, we will initiate the refund to the original payment method used for the purchase.

The time required for the funds to appear in your account may vary depending on your payment provider, bank, or card issuer.

Third-Party Services

Our workflows may integrate with third-party platforms and services, such as n8n, AI providers, APIs, communication platforms, publishing services, or other external tools.

Purchases from our store provide the digital workflow file itself and do not automatically include third-party API access, subscriptions, credits, hosting, or usage fees unless a product explicitly states otherwise.

Fees paid directly to third-party providers are separate transactions between you and those providers and are not charges collected by us.

Incorrect Expectations About Third-Party Services

Before purchasing, customers are encouraged to review the product description and required services carefully.

Our 30-Day Money-Back Guarantee applies to purchases made from our store. It does not create or modify the refund policies of third-party services that you may choose to connect to or use with a workflow.

Changes to This Policy

We may update this Return & Refund Policy from time to time to reflect changes to our products, services, or applicable legal requirements.

Any updated version will be published on this page with the revised effective date.

Contact Us

If you have any questions about this policy or would like to request a refund, please contact our support team.

Email: Alexandra-miriam-58@protonmail.com

Support Team Email: Contactus@CreoML.shop

Trade name: CreoML.shop

Physical address: Route de Palombaggia, 20137 , France

We aim to respond to customer inquiries as quickly as possible, typically within 1–2 business days..

We are happy to assist you with your purchase and ensure that your experience with our digital products is as straightforward as possible.